Use the tool. Keep the judgement.

These terms apply to the SnagAction software operated by Pepaco Systems LLC.

Payments. Paid access is processed by Stripe. A successful payment or active subscription gives access only to the plan described at checkout; it does not transfer ownership of the software or replace your professional judgement.

Operator

SnagAction is a software product operated by Pepaco Systems LLC. Pepaco supplies the software platform; it does not provide architectural, engineering, surveying, property inspection, snagging or construction services.

Pepaco Systems LLCLimited Liability Company · Formation no. 2643682Sharjah Media City Free Zone Authority (Shams) · Licence no. 2643682.01Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, United Arab EmiratesContact Pepaco about SnagAction

Purpose

SnagAction helps a qualified professional capture visible site observations, organise photographic evidence, prepare editable report wording, issue report revisions and record reinspection outcomes.

Professional responsibility

The software does not inspect the property, discover hidden defects, certify compliance, determine severity or replace professional judgement. The inspecting professional remains responsible for the accuracy, scope, limitations, priority, requested action, acceptance decision, signature and distribution of every report.

AI boundary

AI output is an editable draft, not an engineering conclusion. Users must review it against the original observation before issue. Do not rely on it to assign liability, infer a technical cause or certify that a repair is complete.

Permitted use

Use only accounts and project data you are authorised to access.
Do not upload unlawful material or evidence that you have no right to process.
Do not attempt to access another user’s projects or disrupt the service.
Maintain your own appropriate professional review and client communication process.

Preview availability

The preview may change, pause or remove features while validation continues. Report revisions are stored for continuity, but users should retain copies of issued client deliverables appropriate to their professional obligations.